Categories > General Business courses
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£30.00 + VAT

This Virtual College course is designed to show learners how they and their colleagues can make customers feel that their business is genuinely interested in them.


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£30.00 + VAT

This course has been produced in partnership with Liquid Voice and is designed for those involved in improving customer service and implementing best practice across the business.


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£30.00 + VAT

The aim of this course is to provide an overview of the benefits and legal requirements in adopting Data Protection principles in the workplace.


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£30.00 + VAT

The Health and Safety (Display Screen Equipment) Regulations 1992, as amended by the Health and Safety Miscellaneous Amendments Regulations 2002 places significant responsibilities upon employers for the health and safety of their staff. This course has been developed to enable organisations to comply with the law by providing learners with an increased understanding of health and safety relating to display screen equipment and workstations.


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£30.00 + VAT

This module is aimed at anybody working or interacting with others to understand the role they should play in equality and diversity. The information is applicable to any workplace environment, including that of the healthcare sector.


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£15.00 + VAT

This Virtual College course is targeted primarily at businesses needing to train their staff in Fire Safety Procedures in the workplace. However, the information is also applicable to anyone who wishes to learn how to prevent fire in the workplace and deal with it effectively should it occur.


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£30.00 + VAT

This module has been designed to help provide learners with the required knowledge to become a competent tester of electrical equipment and appliances.


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£30.00 + VAT

Back injury is the main reason for absence from the workplace, whilst one third of all reported injuries that result in three days off work are caused by manual handling accidents. Whatever role you are in be it administration, catering, cleaning or domestics, situations may arise when you need to move objects. This module will show you what you need to do to handle objects safely and minimise the risk of injury.


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£30.00 + VAT

This e-learning course has been developed to provide guidance on professional boundaries and how they might impact on the workplace.


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£30.00 + VAT

All council managers or supervisors are responsible for safety in their units. A key method of ensuring safety is to undertake risk assessments of work environments and activities, and this module outlines the process involved in doing so. On completion of the module learners will be aware of why risk assessments are important, know the definitions of hazards and risks, and know the seven key steps to risk assessment.


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